Hi,
when updating JOOMLA there is no more backup executed before though the system plugin "backup on update" is aktive.
Could you help please. Thanks.
Manfred
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by on Friday, 14 May 2021 20:17 CDT
Hi,
when updating JOOMLA there is no more backup executed before though the system plugin "backup on update" is aktive.
Could you help please. Thanks.
Manfred
Hello,
there was a bug in the backup on update feature that we fixed in the last few days. We're going to release a new version shortly to address the problem
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!