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Akeeba Backup for Joomla!

#35038 Error in uploading fiels to Dropbox

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
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Latest post by on Wednesday, 19 May 2021 20:17 CDT

appletree

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Description of my issue:

Files aren't uploaded anymore to dropbox. The Refresh token disappeaded. When I entered the Access Token and Refresh token agian, than it's working.

tampe125
Akeeba Staff

Hello,

can you please do a quick test for me? Please add Dropbox tokens again, then wait for 2 hours. Then start the backup again, does it work? There's no need to create a full backup, you can create a dummy profile with just few files, to speed up things.

In this way the original token should be expired and your site will contact Akeeba one to fetch a new one. I just want to understand where's the issue.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

appletree

Yes!

That's working! It's uploaded now to dropbox!

tampe125
Akeeba Staff

Ok, keep an eye on it and let me know if the original issue will appear again

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

appletree

Hi,

 

You know that I'm struggeling since many months with the upload of Akeeba files to the cloud.

I've started to connect all my sites (about 180!) to my Google Drive. The next month of making backups and upload them I concluded that it didn't work. You helped and tried a lot. Thanks!

After that I connected in the last 2 months all my sites to Dropbox. I used that before and worked alwas ok. So 180 sites connected to Dropbox. Now, the next month, I'm facing that even here are a lot of problems with uploading. Today I have to backup 12 Joomla sites. From 8 out of these 12 there is no upload in Dropbox. 

This is the error of one of them. Just as an example. What to do next?

 

Kind regards in advance!

 

Failed to process file site-www.kinderopvangstalletje.nl-20210418-075604cest-6gWBxXeboeYrserN.j02 Error received from the post-processing engine: Could not create Dropbox directory Backups Joomla/Kinderopvang 't Stalletje. Invalid JSON Data: Failed to process file site-www.kinderopvangstalletje.nl-20210418-075604cest-6gWBxXeboeYrserN.j03 Error received from the post-processing engine: Could not create Dropbox directory Backups Joomla/Kinderopvang 't Stalletje. Invalid JSON Data: Failed to process file site-www.kinderopvangstalletje.nl-20210418-075604cest-6gWBxXeboeYrserN.j04 Error received from the post-processing engine: Could not create Dropbox directory Backups Joomla/Kinderopvang 't Stalletje. Invalid JSON Data: Failed to process file site-www.kinderopvangstalletje.nl-20210418-075604cest-6gWBxXeboeYrserN.j05 Error received from the post-processing engine: Could not create Dropbox directory Backups Joomla/Kinderopvang 't Stalletje. Invalid JSON Data: Failed to process file site-www.kinderopvangstalletje.nl-20210418-075604cest-6gWBxXeboeYrserN.j06 Error received from the post-processing engine: Could not create Dropbox directory Backups Joomla/Kinderopvang 't Stalletje. Invalid JSON Data: Failed to process file site-www.kinderopvangstalletje.nl-20210418-075604cest-6gWBxXeboeYrserN.j07 Error received from the post-processing engine: Could not create Dropbox directory Backups Joomla/Kinderopvang 't Stalletje. Invalid JSON Data: Failed to process file site-www.kinderopvangstalletje.nl-20210418-075604cest-6gWBxXeboeYrserN.j08 Error received from the post-processing engine: Could not create Dropbox directory Backups Joomla/Kinderopvang 't Stalletje. Invalid JSON Data: Failed to process file site-www.kinderopvangstalletje.nl-20210418-075604cest-6gWBxXeboeYrserN.j09 Error received from the post-processing engine: Could not create Dropbox directory Backups Joomla/Kinderopvang 't Stalletje. Invalid JSON Data: Failed to process file site-www.kinderopvangstalletje.nl-20210418-075604cest-6gWBxXeboeYrserN.j10 Error received from the post-processing engine: Could not create Dropbox directory Backups Joomla/Kinderopvang 't Stalletje. Invalid JSON Data: Failed to process file site-www.kinderopvangstalletje.nl-20210418-075604cest-6gWBxXeboeYrserN.j11 Error received from the post-processing engine: Could not create Dropbox directory Backups Joomla/Kinderopvang 't Stalletje. Invalid JSON Data: Failed to process file site-www.kinderopvangstalletje.nl-20210418-075604cest-6gWBxXeboeYrserN.j12 Error received from the post-processing engine: Could not create Dropbox directory Backups Joomla/Kinderopvang 't Stalletje. Invalid JSON Data: Failed to process file site-www.kinderopvangstalletje.nl-20210418-075604cest-6gWBxXeboeYrserN.j13 Error received from the post-processing engine: Could not create Dropbox directory Backups Joomla/Kinderopvang 't Stalletje. Invalid JSON Data: Failed to process file site-www.kinderopvangstalletje.nl-20210418-075604cest-6gWBxXeboeYrserN.j14 Error received from the post-processing engine: Could not create Dropbox directory Backups Joomla/Kinderopvang 't Stalletje. Invalid JSON Data: Failed to process file site-www.kinderopvangstalletje.nl-20210418-075604cest-6gWBxXeboeYrserN.j15 Error received from the post-processing engine: Could not create Dropbox directory Backups Joomla/Kinderopvang 't Stalletje. Invalid JSON Data: Failed to process file site-www.kinderopvangstalletje.nl-20210418-075604cest-6gWBxXeboeYrserN.j16 Error received from the post-processing engine: Could not create Dropbox directory Backups Joomla/Kinderopvang 't Stalletje. Invalid JSON Data: Failed to process file site-www.kinderopvangstalletje.nl-20210418-075604cest-6gWBxXeboeYrserN.j17 Error received from the post-processing engine: Could not create Dropbox directory Backups Joomla/Kinderopvang 't Stalletje. Invalid JSON Data: Failed to process file site-www.kinderopvangstalletje.nl-20210418-075604cest-6gWBxXeboeYrserN.j18 Error received from the post-processing engine: Could not create Dropbox directory Backups Joomla/Kinderopvang 't Stalletje. Invalid JSON Data: Failed to process file site-www.kinderopvangstalletje.nl-20210418-075604cest-6gWBxXeboeYrserN.j19 Error received from the post-processing engine: Could not create Dropbox directory Backups Joomla/Kinderopvang 't Stalletje. Invalid JSON Data: Failed to process file site-www.kinderopvangstalletje.nl-20210418-075604cest-6gWBxXeboeYrserN.j20 Error received from the post-processing engine: Could not create Dropbox directory Backups Joomla/Kinderopvang 't Stalletje. Invalid JSON Data: Failed to process file site-www.kinderopvangstalletje.nl-20210418-075604cest-6gWBxXeboeYrserN.j21 Error received from the post-processing engine: Could not create Dropbox directory Backups Joomla/Kinderopvang 't Stalletje. Invalid JSON Data: Failed to process file site-www.kinderopvangstalletje.nl-20210418-075604cest-6gWBxXeboeYrserN.j22 Error received from the post-processing engine: Could not create Dropbox directory Backups Joomla/Kinderopvang 't Stalletje. Invalid JSON Data: Failed to process file site-www.kinderopvangstalletje.nl-20210418-075604cest-6gWBxXeboeYrserN.j23 Error received from the post-processing engine: Could not create Dropbox directory Backups Joomla/Kinderopvang 't Stalletje. Invalid JSON Data: Failed to process file /home/public/sites/www.kinderopvangstalletje.nl/administrator/components/com_akeeba/backup/site-www.kinderopvangstalletje.nl-20210418-075604cest-6gWBxXeboeYrserN.jpa Error received from the post-processing engine: Could not create Dropbox directory Backups Joomla/Kinderopvang 't Stalletje. Invalid JSON Data: Post-processing interrupted -- no more files will be transferred

 

appletree

By the way: I connected all the 8 sites again to Dropbox. After that they upload!

This problem is similar like I had with Google Drive. In one or the other way the sites are not allowed anymore to update files to Dropbox or Google Drive.

 

Regards

tampe125
Akeeba Staff

Looking at the error, it seems that there's an apostrophe on the path. Can you please try to remove it? I suspect it's not going to play well with Dropbox API

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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