Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
I've been uploading Akeeba backup archives from this site to Amazon S3 for a couple of years. The last working upload was on March 11th of this year. Since then, though the backup archive is processed correctly and is in the BACKUPS folder, I get the following warnings after a backup and the archive is NOT uploaded to Amazon S3:
Warning
Failed to process file /var/www/vhosts/fibmn.com/httpdocs/administrator/components/com_akeeba/backup/FirstIndepBank_J3925-www.fibmn.com-20210406-145029-kbQBU_HpQxgON5rY.jpa
Error received from the post-processing engine:
Akeeba\Engine\Postproc\Connector\S3v4\Connector::putObject(): [500] RequestTimeTooSkewed:The difference between the request time and the current time is too large. Debug info: SimpleXMLElement Object ( [Code] => RequestTimeTooSkewed [Message] => The difference between the request time and the current time is too large. [RequestTime] => Tue, 06 Apr 2021 14:51:25 +0000 [ServerTime] => 2021-04-06T14:35:56Z [MaxAllowedSkewMilliseconds] => 900000 [RequestId] => HM2PKCE8HZDAWJ3V [HostId] => 1He741u0HTqVGXG4SWnypH1Q7jlEnDHoJEZWsqr4eBo0WoI2XWybhngKbXjatMduNETYLh06bMI= )
Post-processing interrupted -- no more files will be transferred
Here is the parallel Debug Info:
Debug info: SimpleXMLElement Object ( [Code] => RequestTimeTooSkewed [Message] => The difference between the request time and the current time is too large. [RequestTime] => Tue, 06 Apr 2021 14:52:51 +0000 [ServerTime] => 2021-04-06T14:37:23Z [MaxAllowedSkewMilliseconds] => 900000 [RequestId] => QS3FNP4SP3B8AVAX [HostId] => KGErzk8WZfajfRJBXu9UWyF+AinPsuUW98/UcZGvVHb1NGxxkwPLqAmQG8CxDx5VLiA6k+TkowA= )