Akeeba Backup for Joomla!

Tuesday, 16 February 2021 17:48 CST

Hue

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I have a need to revert Akeeba Backup to an older version due a server move and an out of date and unsupported shopping cart - MijoShop. I need to revert so that I can get a fresh backup before proceeding to replace the shopping cart. I'm not sure how but I had updated Akeeba even though the site was running on PHP 7.1.x or possible 7.2.x. After setting the PHP version back to 7.1.x on the new server so that the shopping cart will work again Akeeba will no longer work. Also, I took the website offline and changed the PHP version back to 7.4 and also to 7.3 but received Internal Error 500 errors with each when trying to run Akeeba Backup. Just to be sure I don't have a problem on the new server I checked a couple other of my websites and the backup works fine using the latest PHP and latest Akeeba. This is on a dedicated Linux server at Liquid Web. I can't seem to find instructions on any way to revert Akeeba and I can't risk injury to the website by just trying and hoping to get it right. Thank you for any suggestions you can offer on reverting. Hue Collins

Wednesday, 17 February 2021 03:04 CST

nicholas

There's no downgrade path but you can try the following.

Delete the following:

The entire components/com_akeeba fodler
The contents of the administrator/components/com_akeeba EXCEPT FOR the following files and folders:
- administrator/components/com_akeeba/BackupEngine/serverkey.php — This is the settings encryption key. If you delete it your settings will be corrupt.
- administrator/components/com_akeeba/backup — This is where logs and backup archives are stored by default.

It's best to keep a copy of the aforementioned file and folder before starting deleting stuff.

DO NOT try to uninstall the Akeeba Backup package or the component.

Install the older version on top of your current version.

Extract the older version's ZIP file. There is a file called lib_fof30.zip in it. Extract this file. You have just extracted a folder called fof. Rename it to fof30.

Delete the libraries/fof30 folder from your site. Upload the fof30 folder into the libraries folder of your site.

Note that Admin Tools MIGHT not work properly and will have to be downgraded by installing an older version of the same vintage as your Akeeba Backup version.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 19 March 2021 20:17 CDT

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