Receive following error when try to upload to AZURE. See attachment.
Size Quota set to 50mb, which it has been for years. Other sits with same configuration working ok.
#34453 Backup fails to upload to AZURE
Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information
Joomla! version
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PHP version
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Akeeba Backup version
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Latest post by kautrand on Tuesday, 02 February 2021 12:09 CST
Sunday, 31 January 2021 11:35 CST
kautrand
Monday, 01 February 2021 03:33 CST
tampe125
Akeeba Staff
Hello,
most likely there's some kind of firewall settings on your host that is blocking outgoing requests.
Can you please try to lower the part size, until it finally go through? I suspect you will have to go all the way down to 5Mb, but maybe we're lucky and you can create just a little smaller parts.
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Monday, 01 February 2021 10:39 CST
kautrand
Reset part size to 40mb. Saved configuration. Alice Troubleshooter says there is not a Part Size set in the configuration even though there is. Did a new backup with 40 part size and get:
Failed to process file /home/iparegio/backup/site-iparegion24.org-20210201-082619.jpa Error received from the post-processing engine: The request body is too large and exceeds the maximum permissible limit. RequestId:6cdadd79-e01e-002c-05b7-f8d7fc000000 Time:2021-02-01T16:28:41.8172209Z RAW REPLY (FOR DEBUGGING): RequestBodyTooLargeThe request body is too large and exceeds the maximum permissible limit. RequestId:6cdadd79-e01e-002c-05b7-f8d7fc000000 Time:2021-02-01T16:28:41.8172209Z67108864 Post-processing interrupted -- no more files will be transferred
I have three other sites on Siteground and they are not having any problems. Not a Firewall issue.
Log file attached.
Monday, 01 February 2021 11:04 CST
tampe125
Akeeba Staff
mhm... can you please show me the setting you changed?
Looking at the log the part size is set to 2Gb (ie no part size) and you're backup size is just a little under 900Mb, so it's expected for Azure to complain about it.
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Monday, 01 February 2021 11:36 CST
kautrand
Screen shot of Part config.
Tuesday, 02 February 2021 01:58 CST
tampe125
Akeeba Staff
Ok, I got what's going on here. You put those values on the Quota settings, but those are used only to decide when to delete older backups.
What you have to do is to change the Part Size value, you can find such option under the Archiver Engine section.
Try with 50Mb, it should fix your issue.
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Tuesday, 02 February 2021 12:09 CST
kautrand
Thanks. That did it. Missed that when I ran the Configuration Wizard.