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Akeeba Backup for Joomla!

#34419 update wrong version

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Backup version
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Latest post by oli6912 on Wednesday, 10 February 2021 03:12 CST

Monday, 25 January 2021 05:29 CST

oli6912

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!


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Description of my issue:

 

I have akeeba professional backup and whenever I update the version, the standard version is installed. I have to install proffesional again

Monday, 25 January 2021 05:50 CST

tampe125

Hello,

updates are handled by Joomla itself, somehow Joomla still has the info for fetching updates from the Core update site instead of the professional one.

Please get inside Extensions > Manage > Update Sites and search for "Akeeba Backup". Can you please post a screenshot of the results?

If you only have one record, you can simply delete it and then hit the "Rebuild" button. That should fix your issue.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 25 January 2021 06:01 CST

oli6912

screenshots

Edited by on 2021-02-24 20:45 CST

Monday, 25 January 2021 06:15 CST

oli6912

I did it according to your instructions. I hope it works now. i will see it after the next update message. thank you

Edited by oli6912 on 2021-01-25 06:15 CST

Monday, 25 January 2021 08:03 CST

tampe125

Ok, let me know how it goes

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 10 February 2021 03:12 CST

oli6912

Now it works. Thank you

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