Support

Akeeba Backup for Joomla!

#34402 Joomla 3.9.24 with php 5.6.39 moving to latest version of php; recommended upgrade steps

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Wednesday, 24 February 2021 20:17 CST

FrischInBigD

Support in ENGLISH, please.

Here is my situation and question:

Our hosting provider is currently in the process of upgrading their cPanel server that will have the following php versions available, when ready:  php7.2, 7.3, 7.4, and 8.0.  (We do have the option of getting older versions of php if your recommended upgrade path requires us to use those as part of the upgrade process). 

Right now however, we are running the latest Joomla 3.9.24 version, and the php version is 5.6.39.

I have just purchased the PRO version of Akeeba Backup, fyi.

Here is my question:  Will we need to utilize older version(s) of php and create "intermediate" backups in order to be able to use this latest version of Akeeba Backup Pro? If so, can you please tell me which version(s) of php I would need to utilize for the intermediate backups as we "step up" to the latest php version?

Of course, if we can simply use our new Akeeba Backup Pro to backup our current Joomla site that is now running php 5.6.39, and then restore that backup into the new Joomla instance that will be available on the new server which will be running one of these new versions (php7.2, 7.3, 7.4, 8.0), this would be fantastic news.

Please tell me your recommend upgrade process relative to the above information.

Thank you!

tampe125
Akeeba Staff

Hello,

you can backup your current site, can move to the new site, update your PHP version, then update Akeeba Backup to the latest version. Everything should work fine.

 

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

FrischInBigD

Thank you Davide -- just to clarify then, since we are currently using the free version of Akeeba Backup 7.1.4 on the server running php 5.6.39, we will need to use the KickStart program to restore a backup onto the new server running the latest version of php. After that restoration completes, we will then be able to upgrade the free version of Akeeba Backup to the Pro version 7.5.1 that we just purchased. Correct?

tampe125
Akeeba Staff

Yes, that's right.

Ping me if you need some help after/during the upgrade

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!