Akeeba Backup for Joomla!

#34396 Bug: Installer for

Posted in ‘Akeeba Backup for Joomla! 4 & 5’

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Environment Information

Joomla! version

n/a

PHP version

n/a

Akeeba Backup version

n/a

Latest post by on Saturday, 20 February 2021 20:17 CST

Thursday, 21 January 2021 08:03 CST

sentix

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

When I try to install, I get these message:

Warning Copy file failed Package Update: There was an error installing an extension: com_akeeba-pro.zip Error Error installing package This is first time and first site that I get this error.

Thursday, 21 January 2021 08:12 CST

nicholas

Please refer to https://www.akeeba.com/documentation/akeeba-backup-documentation/installation-updates-upgrades.html#installation-troubleshoot

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 20 February 2021 20:17 CST

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2021-02-20 20:17 CST

Support