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Akeeba Backup for Joomla!

#34072 Restore file from corrupted JPA

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Saturday, 19 December 2020 20:17 CST

Thursday, 19 November 2020 05:21 CST

dev203

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!


EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.


Description of my issue:

Hello, 

My OVH server crash, so I reinstall the server and try to restore a backup took recently (on the 11/11/2020)

 

I can t restore the JPA with Akeeba kickstart, the file was corrupted.

So I click on "continue restore and ignore most errors" (or something like that)...

I notice after the restoration that the site and the back-office are not accessible.

I also notice that the restoration miss many folder like (Plugin / images / and many other)...

 

I try Akaba Extract tools but only the same file and folder were extracted and not all of them.

 

My question is : Is there I a way or a tool to restore / repair or extract maximum files from a JPA file ?

 

Many thanks for your help !

Best regards

 

Thursday, 19 November 2020 08:42 CST

tampe125

Hello,

I'm afraid you already squeezed out all the possible information from your archive.

However, there are some good news: you already have all your data, you're only missing your files. Maybe (but please note that this is a real long shot) you can upload a fresh copy of Joomla on top of your restored site. In this way you should be able to login into your Joomla website.

Then you should re-install all the extensions on your website. It might work.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 19 December 2020 20:17 CST

System Task
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This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2020-12-19 20:17 CST

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