The captcha result is not read out correctly. This was the only way to contact you. Also I got a JS error alert on filling in the "Topic" form in this ticket.
#34065 Your contact form is not working
Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Latest post by nicholas on Thursday, 19 November 2020 06:13 CST
Wednesday, 18 November 2020 09:23 CST
sunconcept
Wednesday, 18 November 2020 10:56 CST
nicholas
Akeeba Staff
Manager
Since I cannot reproduce that I need some more information, please. Which browser and operating system are you using?
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Thursday, 19 November 2020 06:04 CST
sunconcept
Hi Nicholas,
I'm using Windows 10 V2004 and tried it on all browsers (Chrome, Firefox, IE). It always told me to solve the captcha. But a coworker of mine had no problems using his MacBook the day after. I also tried to clear the cache with no success. I guess it was just a temporary problem with the server/website?
Thursday, 19 November 2020 06:13 CST
nicholas
Akeeba Staff
Manager
It seems like the CAPTCHA we were using (hCaptcha) stopped working correctly for many users after we updated the third party plugin that implements it. We switched back to using Google reCAPTCHA Invisible which is implemented with a plugin provided by Joomla itself.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!