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Akeeba Backup for Joomla!

#34047 GnuTLS: The request is invalid. Unable to establish SSL connection.

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
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Latest post by Thrane on Saturday, 14 November 2020 01:42 CST

Thrane

Hi

My serviceprovider has updated my servers to CentOS v7 (Plesk Obsidian 18) and now all sites with SSL fails on cron-jobs and Akeeba:

Resolving corfitz.dk (corfitz.dk)... 5.79.120.9
Connecting to corfitz.dk (corfitz.dk)|5.79.120.9|:443... connected.
GnuTLS: The request is invalid.
Unable to establish SSL connection.

Any clues about this?

Regards
Thomas

 

nicholas
Akeeba Staff
Manager

This is a problem with your hosting environment, not Akeeba Backup. You will need to ask your host for support.

Your site is using a Let's Encrypt certificate which is signed with an RSA SHA-256 signature. It looks like your host's software is compiled against a version of GnuTLS which does not support this signature method even though it's officially supported per https://www.gnutls.org/manual/html_node/Supported-ciphersuites.html This is something your host needs to address.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thrane

Thank you so much!

I'll push this on to them :-)

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