Akeeba Backup for Joomla!

#33651 Can't configure backups after 7.3.0 update

Posted in ‘Akeeba Backup for Joomla! 4 & 5’

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Environment Information

Joomla! version

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PHP version

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Akeeba Backup version

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Latest post by opt2bout on Saturday, 05 September 2020 13:33 CDT

Saturday, 05 September 2020 12:55 CDT

opt2bout

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

after the 7.3.0 backup update I can no longer make changes to the backup profile configuration. The only thing available is the Profile Description and One-click backup icon. everything else is gone.

Saturday, 05 September 2020 13:25 CDT

dlb

You have old JavaScript code stuck in your browser cache and it won't work with the new update.

Please log out of your site and clear the cache in your browser. That should fix the problem.

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Saturday, 05 September 2020 13:33 CDT

opt2bout

Thank you. I had this in Firefox and Chrome at the same time. Two sites--both with cache disabled, but the browser still kept this in somewhere? Wow...thank you sooo much...can't tell you how many times I uninstalled/reinstalled. I did finally see a javascript error on the console and then your reply came in before I could search for it.

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