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Akeeba Backup for Joomla!

#33635 Akeeba does not make backup - instead goes to control panel

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Monday, 05 October 2020 01:17 CDT

Friday, 04 September 2020 03:33 CDT

stawebnice

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

 

Hi, 

since I updated Akeeba to 7.3.0 backup does not initiate, instead it goes to control panel. I made you a commented video, you can download it here:

https://www.uschovna.cz/zasilka/CF5UGVA7BJL6VSYU-PHT/XT3P6ZPADH

Thanks!

 

Petra

Friday, 04 September 2020 03:48 CDT

tampe125

Hello,

latest version of Akeeba Backup has made several changes to Javascript files, most likely your browser is still using the old version of the files.
Please logout, clear your browser cache, then login again. That will do the trick.

If you can't remember how to clear your browser cache, you can take a look at this site for detailed instructions: https://clear-my-cache.com/

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 05 October 2020 01:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2020-10-05 01:17 CDT

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