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Akeeba Backup for Joomla!

#33126 Backup failed: Caught unhandled exception

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
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Latest post by on Monday, 29 June 2020 17:17 CDT

mgdale
Running a cron job to backup overnight I am receiving the following error on one of my sites. The log is only two lines (pasted below and attached). This just started happening with the last update of Akeeba Backup. I have searched and cannot find any other information about this error. Thank you

[200529 02:20:40] Kettenrad :: Caught unhandled exception. The backup will now fail.
[200529 02:20:40] Call to undefined method AkeebaBackupCLI::enqueueMessage()

dlb
Let's see if we can coax a little more information out of it. Please go to Configuration and set the Log Level to "All information and debug". I think it is currently set at "Errors only". Then retry your backup and I think we'll get a much larger log.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

mgdale
Oh gezz, I should have known that. Thank you for pointing that out to me. The issue was with Joomla email setup. It threw me off as I was receiving the emails telling me it failed.

Thank you for such a quick reply. This is solved now.

-M.Dale

dlb
I'm glad you got it working!


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

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