Support

Akeeba Backup for Joomla!

#33065 Language file is not adopted

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Wednesday, 17 June 2020 17:17 CDT

lene0703
Hi,
I loaded and installed the German language pack with the name de_DE.akeeba-backup-20200514-182007.zip. The names of the German language packs are identical to the English ones. Unfortunately Akeeba is only shown in English. Please can you tell me where or how to change the language.
Thanks for your help
Tina

nicholas
Akeeba Staff
Manager
Hello Martina,

We do not provide any language packages ourselves. Our software only ships with English language files. I assume that you are using a third party translation.

Assuming that the translation is built correctly – something we have no control over – the most likely problem you have is that the language package you are using is German for Germany (de-DE) while you are Austrian and are probably using the Austrian German (de-AT) language on your site's backend. The language code of your backend must match exactly the language code of the language pack for Joomla to use it.

Another issue might be that not all language strings may be translated. Any untranslated strings in your language will display in en-GB, the default language of Joomla and the one we are shipping with.

I'd recommend asking the people who published the language package for support. As I said, we don't publish language packages ourselves since two years ago and have no control over the content or the build process of third party language packs for our software.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!