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Akeeba Backup for Joomla!

#32849 Akeebe kickstart failed

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

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Environment Information

Joomla! version
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PHP version
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Akeeba Backup version
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Latest post by aschniter on Monday, 13 April 2020 07:55 CDT

Monday, 13 April 2020 06:23 CDT

aschniter
Hello

I tryed to restore me website with kickstart. After the first step the extracting not working and the extraction not starts. I have wait 10 minutes. See attached file.

Whant can be the problem?

Thanks for your help.

Monday, 13 April 2020 06:42 CDT

nicholas
If you have a .htaccess file on your site please try removing it first. Clear your browser's cache as well. If this doesn't help please let me know so I can make the ticket private and ask for more information necessary for me to provide assistance on what would most likely be either a browser extension or a server configuration issue.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 13 April 2020 07:55 CDT

aschniter
Hi Nicolas

Thanks for your help. I took an other backup and everything is working now.

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