Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
I have 3 websites in joomla 3.9.16 and php 7.4.3 on shared hosting services 1&1 Ionos.
I never had problems with akeeba Backup.
Today i update ackeeba Backup from v7.1.1 to 7.1.2. All the backup have failed on a persistent basis for the 3 sites.
(for files + database or for database only)
I install v 7.1.3 it don't work (same problems)
I reinstall v7.1.2 with same parameters and backups are ok for the 3 web sites.
I join log file for the smallest site.
Sorry for my english.
Thank you for your help
JPW
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
I have 3 websites in joomla 3.9.16 and php 7.4.3 on shared hosting services 1&1 Ionos.
I never had problems with akeeba Backup.
Today i update ackeeba Backup from v7.1.1 to 7.1.2. All the backup have failed on a persistent basis for the 3 sites.
(for files + database or for database only)
I install v 7.1.3 it don't work (same problems)
I reinstall v7.1.2 with same parameters and backups are ok for the 3 web sites.
I join log file for the smallest site.
Sorry for my english.
Thank you for your help
JPW
