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Akeeba Backup for Joomla!

#32808 Backup not the same as original

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by Ceesdu on Friday, 10 April 2020 21:28 CDT

Ceesdu
Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
Hi
www.laongvivah.com
System Information
Setting Value

PHP Built On Linux laongvivah.com 5.3.0-26-generic #28~18.04.1-Ubuntu SMP Wed Dec 18 16:40:14 UTC 2019 x86_64
Database Type mysql
Database Version 5.5.5-10.3.21-MariaDB-1:10.3.21+maria~bionic
Database Collation utf8_general_ci
Database Connection Collation utf8mb4_unicode_ci
PHP Version 7.3.16
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.9.16 Stable [ Amani ] 10-March-2020 15:00 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.163 Safari/537.36
Akeeba version: Akeeba Backup Professional 7.1.1 (2020-03-26)
Kickstart pro 6.01

Since the last update of AKEEBA backup I have a problem.
By description of the backup I see now my users name (Mart) and not so as before time and date. (Backup tasks on Saturday, 04 April 2020 08:28)
ANGIE Password is not filled in but if I want to extract the backup it asks (not always) for a password. After restore in XAMPP, a blurred square with an arrow pointing out appears on my front page. Under a jpg.
The backup is not the same as original on my site.
Kind regards Cees

nicholas
Akeeba Staff
Manager
By description of the backup I see now my users name (Mart) and not so as before time and date. (Backup tasks on Saturday, 04 April 2020 08:28)


That is the backup description. This is something that you fill in when taking the backup. The backup date and time is displayed BELOW it.

What happened here is that your browser or your password manager automatically replaced the default backup description ("Backup taken on...") with your username.

ANGIE Password is not filled in but if I want to extract the backup it asks (not always) for a password.


Same as above. Your browser or password manager automatically filled in the ANGIE password field in the Backup Now page.

This behavior is outside our control. Browser DO NOT provide a way to opt out of this behavior anymore. Reference: https://developer.mozilla.org/en-US/docs/Web/HTML/Attributes/autocomplete As you can read, the autocomplete="off" value has no effect. As they say: “In most modern browsers, setting autocomplete to "off" will not prevent a password manager from asking the user if they would like to save username and password information, or from automatically filling in those values in a site's login form. ” The problem is that browser are confused at what is a login form. Any form with a password field is treated as a login form.

We can't replace the password fields for the ANGIE and JPS passwords with plain text fields for privacy reasons (someone standing behind your shoulder could read your password) and we can't tell the browser to not auto-fill these fields. What we try to do is undo the auto-fill after approximately 0.5 seconds but this is not an exact science. If you have a slower computer your browser / password manager might take longer than that to apply its own autofill, beating our workaround. This happens, for example, with an anaemic Raspberry Pi 2 but not with my old Intel Core i5-4250U @ 1.30GHz computer running Windows 10. It's a matter of timing.

When running a backup please pay attention to what is in those two fields before hitting the start backup button.

After restore in XAMPP, a blurred square with an arrow pointing out appears on my front page. Under a jpg.


This comes from the extensions running on your site. Akeeba Backup restores the files and database to the same content they were when they got backed up. It does not, however, backup or restore the cache and temporary folders of your site because Joomla prescribes that they MUST be treated as temporary storage that can go away at any time. Most likely the extension you are using puts stuff in the cache folder without checking if it still exists before using it. That would be a bug in the extension that does that. I don't know how your site is built so I can't tell you which extension it is. Hopefully what I described will help you find out which one it is.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Ceesdu
Hi,
I can do nothing with this, before the update all was Ok you can see on my site there is still one backup before the update after that all is chanced

nicholas
Akeeba Staff
Manager
I don't think your level of English allows you to understand what I am saying.

Your first problem is with your browser. I do not write the code for your browser. I told you what to do. If you click on the description you will see that it's stored in the database and you CAN change it yourself to whatever you want.

Your second problem is with someone else's component or module. I do not write the code for that component of module. It is objectively impossible for me to know which component or module is used on that small portion of your site's page that you screeshotted since I have Not built your site. Therefore I cannot tell you which extension it is.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Ceesdu
Hi Nicholas K. Dionysopoulos

Thanks for your help, I can't fix the problem probably it's because of SH404SEF, I'll recreate the site in Xampp, with the latest updates.
Kind regards Cees Duijndam Thailand

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