Support

Akeeba Backup for Joomla!

#32669 Severely outdated PHP version 7.1

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Wednesday, 15 April 2020 17:17 CDT

Saturday, 14 March 2020 06:50 CDT

paceit
Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I am getting this warning message when using Akeeba, but my entire site (front end and backend are running on PHP 7.3.

"Severely outdated PHP version 7.1"
"You are using PHP 7.1.33 which is officially End of Life. We recommend using PHP 7.3 or later for best results. Your version of PHP, 7.1.33, will stop being supported by this backup software in the future."

Please kindly advise why the warning is manifesting.
Thanks.

Saturday, 14 March 2020 06:54 CDT

paceit
I changed PHP to 7.3.15 on Admin folder and the error goes away. If I set it back to provide default (as attached screenshot) the warning reappears.

Monday, 16 March 2020 03:59 CDT

tampe125
Hello,

the warning is pretty clear: you were using an outdated version of PHP (version 7.1), which reached its end of life and it's no longer maintained by the PHP organization. You are strongly suggested to upgrade it, as you did.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 15 April 2020 17:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2020-04-15 17:17 CDT

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!