Support

Akeeba Backup for Joomla!

#32602 cloudflare

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Friday, 03 April 2020 17:17 CDT

Tuesday, 03 March 2020 17:37 CST

adfranse
PLEASE HELP ME.
How can I disable or remove cloudflare (please no urls, I am NOT native english).
I am using ubuntu 18.04

Ad Franse

Wednesday, 04 March 2020 02:13 CST

nicholas
I am not sure why you filed this support ticket with us. Akeeba Backup has nothing to do with CloudFlare. In fact, there is not any of our software which would enable CloudFlare on your site. This is something that you do yourself through your hosting company (it requires changes in your DNS setup). I'm afraid we cannot help you with an issue that is not related to our software.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 03 April 2020 17:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2020-04-03 17:17 CDT

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!