Support

Akeeba Backup for Joomla!

#32468 Files in the Akeeba Backup folder

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
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Latest post by dlb on Tuesday, 11 February 2020 12:25 CST

[email protected]
Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
Hi - Please can you tell ,e if I can just delete these files from the Akeeba backup folder - I am running out of space on my server!
Thanks,
Bill

dlb
Yes, you can delete the log files. They are only used in case of a problem with your backup. Note that jpa, jps or zip files are your actual backup archives and need to be retained according to your backup retention strategy.

There may be some small working files that aren't deleted when the backup is done. Those can be deleted as long as no backup is currently running.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

[email protected]
Thanks Dale - I've removed the files and run a new backup just to check that everything still works!
regards,
Bill

dlb
You're welcome!


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!