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EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I've followed the instructions to automate a backup with webcron.org, and when I run a test I'm getting this error message:
Timeout: 180 seconds
Launched: Wednesday 5 February 2020 20:48:38
Duration: 126.3 seconds
Status: 0 - Error : No Response

Enable Legacy Front-end Backup API (remote CRON jobs) is ENABLED

I've tried two different Secret Words

The webcron process was working successfully till January 25. I assume it changed because the newest free version of Akeeba doesn't allow front end backups, so i purchased a subscription today. Unfortunately this is the result. is there something I need to troubleshoot in Akeeba, or with Webcron, or with my ISP?

I have no log file to provide because Akeeba does not seem to have started at all.

suggestions?

Steve

If there is no entry in the Manage Backups screen, the problem is probably on the Webcron side.

Please take a look at the Scheduled Backups item. It will give you the exact command line that you need to use. With Webcron you don't use the curl or wget part of the command.

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