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Akeeba Backup for Joomla!

#31753 Admin Tools Pro and Backup Pro

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Saturday, 12 October 2019 17:17 CDT

Thursday, 12 September 2019 00:28 CDT

bluetongue1
Hi,

Akeeba pro wouldn't t update automatically on one of my sites so I have just downloaded Akeeba Backup and admin tools latest versions and they have downloaded as folders and not .zip files.

Is there a new way of updating the components?

Darrel

Thursday, 12 September 2019 02:57 CDT

tampe125
Hello,

I'm sorry, can you please be more precise with your issue?
Update method has not changed in the last 5 years: if your site can't download the package, it means that your Download ID is not correct (or your site is caching the wrong Download ID value).
Components are always delivered as ZIP files, maybe your operating system will let you inspect them as folders?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 12 September 2019 03:29 CDT

bluetongue1
Hi David,

I can assure you my ID is correct and I have been utilising Akeeba for past 5 years.

When I am downloading the latest version to my downloads folder it arrives as a folder and not a zip. Please see attached

Thursday, 12 September 2019 03:59 CDT

tampe125
That's a Safari feature.
Please hit CMD-comma first tab all the way down, uncheck "Automatically open safe file types".
Otherwise Safari will automatically extract the ZIP into a folder and delete the ZIP file.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 12 October 2019 17:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2019-10-12 17:17 CDT

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