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Akeeba Backup for Joomla!

#31050 backup files stored outside my site's root.

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by obios on Monday, 11 March 2019 04:11 CDT

Sunday, 10 March 2019 07:30 CDT

obios
Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
Hello,
I had several problems with the creation of a new website. For that I made several backups and was forced to fall back on them. For that I made a subdomain where I installed the backup and worked on that further. The backups I started from that subdomain now get stored in the old version at it's originally place - so not in the new website folder on the server but in the old one.
The backup manager displays the backups normally. Is there a way to change the folder path manually in the settings?
Thanks for help, Orti
PS In the configuration under the output directory I get this: "Note: This directory is outside your site's root. Its contents may be unreadable." So the system knows...
Edited by obios on 2019-03-10 07:39 CDT

Monday, 11 March 2019 02:10 CDT

nicholas
The path where the backup archives are stored is the one you set up in the Configuration page, under Output Directory. Reading your ticket you seem to be already aware of that. I am not sure what you are asking.

Maybe if you can change the path where existing backup archives are stored? That's not possible through any user-accessible interface. The only way would be editing the #__ak_stats table and manually edit the path there, then move the respective files from the old location to the new.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 11 March 2019 04:11 CDT

obios
Hello,
thank you for reply.
As you mentioned I didn't had a look by installing the backup to set up the new storing path.
I will change the path in the configuration when I found out, how the absolute path looks like... That's what confused me a little bit because this part of server settings I dind't need yet.
Thanks for help!
Kind regards, Orti

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