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EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Hello,

We have a website where i'd like to Upload to Remote FTP.
Although the connection is tested and working, the files are not uploaded.
(It's a freshly installed site.)
Strangely the subfolder has been created on the remote FTP but the files won't transfer. (it interrupts almost immediatly.)

I have copied the profile from another site on the same origin server that works without a problem.
Actually we have lots of site on the same server and they all transfer the files.
To be sure, i created another profile using configuration wizard and added the remote ftp settings to it. I tested the connection and it says that the connection works.
However it won't upload the files.
I tried with various split parts size but it simply won't upload files.
I don't know if it's a time out issue since the abort is almost instantly...
I attached the error log. If it's too big here is the link to the file:
https://cgfp.molotov.lu/images/Akeeba Backup Debug Log-CGFP.txt.zip

Hello,

Thanks for the fast support!
It was checked. I tried with unchecked, but same result...

Hello again,

I really appreciate your efforts, thanks alot.
However:
That's what i don't understand; it's our server and we are trying to send the backups to our NAS server at the office.
And for other sites on the same server the files are transfered flawlessly to our NAS server.
Also the connection can be established, at least that's what shows when testing via the button test connection. (i added an attachment- screenshot)

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.