Akeeba Backup for Joomla!

#30600 Akeeba Backup Unhandled Exception

Posted in ‘Akeeba Backup for Joomla! 4 & 5’

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Environment Information

Joomla! version

n/a

PHP version

n/a

Akeeba Backup version

n/a

Latest post by on Friday, 28 December 2018 17:17 CST

Tuesday, 27 November 2018 14:43 CST

rahook

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue: See attached. Dropped back to PHP 7.0 and works fine. Suspect a PHP options set incorrectly but I cannot find a list of necessary options and their setting.

Wednesday, 28 November 2018 02:26 CST

tampe125

Hello,

this means that your 7.1 PHP version doesn't have the MySQLi module installed or enabled.
You have to ask your host to enable that module for version 7.1 as well.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 28 December 2018 17:17 CST

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2018-12-28 17:17 CST

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