EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
i have akeeba backup working on all my sites (joomla and wordpress) and have done for years
i have just discovered a site that is using akeeba backup - configured exactly the same as the other sites however regardless of how i configure the backup (full, site files , sql etc) it only backs up the .htaccess file and the robots txt file
no other files are contained in the backup
can you help me troubleshoot this issue please
thanks