Akeeba Backup for Joomla!

Wednesday, 17 October 2018 03:26 CDT

itc

I get the following error message :

Uploading /hermes/bosnacweb02/bosnacweb02ai/b1442/********/administrator/components/com_akeeba/backup/site-www.*******-20181017-081422utc-to NAS**.jpa has failed.
Failed to process file /hermes/bosnacweb02/bosnacweb02ai/b1442/********/administrator/components/com_akeeba/backup/site-www.******.co-20181017-081422utc-to NAS**.jpa
Post-processing interrupted -- no more files will be transferred

even though I split the Jpa archive in chunks of 20MB

Wednesday, 17 October 2018 05:16 CDT

tampe125

Hello,

I can see in your log that there is a space before the NAS part. Can you please try to remove it and check if it's working?
Moreover, inside the post-processing settings, can you please try to flip the state of the option Use passive mode?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 29 October 2018 03:45 CDT

itc

Hello,

I tried with and without passive mode. This yields the same outcome : upload fails

DEBUG |181029 04:36:56|Akeeba\Engine\Postproc\Ftp:: Starting FTP upload of <root>/administrator/components/com_akeeba/backup/site-www.XXXX.com-20181029-083458utc.jpa
WARNING |181029 04:36:56|Uploading <root>/administrator/components/com_akeeba/backup/site-www.XXXX.com-20181029-083458utc.jpa has failed.
WARNING |181029 04:36:56|Failed to process file <root>/administrator/components/com_akeeba/backup/site-www.XXXX.com-20181029-083458utc.jpa
WARNING |181029 04:36:56|Error received from the post-processing engine:
WARNING |181029 04:36:56|Uploading <root>/administrator/components/com_akeeba/backup/site-www.XXXX.com-20181029-083458utc.jpa has failed. \n Failed to process file <root>/administrator/components/com_akeeba/backup/site-www.XXXXX.com-20181029-083458utc.jpa
DEBUG |181029 04:36:56|Not removing processed file <root>/administrator/components/com_akeeba/backup/site-www.XXXX.com-20181029-083458utc.jpa
WARNING |181029 04:36:56|Post-processing interrupted -- no more files will be transferred

Where should I look now ?

Monday, 29 October 2018 03:59 CDT

tampe125

I'm afraid that the communication between the two servers is blocked.
There's a slight chance that the remote server is blocking the creation of files larger than a certain threshold: can you please try the last time with a part size of 5Mb?
Otherwise I'm afraid you'll have to use a different post-processing engine.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 28 November 2018 17:17 CST

System Task

system

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