Akeeba Backup for Joomla!

Thursday, 06 September 2018 09:17 CDT

danielneukom

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Description of my issue:

I installed Akeeba 6.2.1 on my site and made a fresh backup. I downloaded and extracted Kickstart 5.5.0. I then uploaded the backup-JPA-file and kickstart.php to the server. When i access kickstart.php via browser i get a page titled 'Akeeba Kickstart Core 5.5.0', but whatever butten i click, nothing happens. Whether i do this on a local XAMPP-server or a online-server leads to the same result.

When i use Akeeba eXtract Wizard to extract the JPA-file, upload the extracted files and try to start the installation, i get a long page full of PHP-warnings and -errors. No action is possible from there. This also happens on XAMPP and online.

Please access the log-file here: https://test.atelier-neukom.ch/pfaller/akeeba.backend.id12.log

So i'm stuck. What can i do?

Regards
Daniel

Thursday, 06 September 2018 10:18 CDT

tampe125

Hello,

you have a two part issue, both affecting translation strings.
Regarding Kickstart, please use the previous version that you can find here.
Regarding ANGIE, you have to update to the latest available version and take a new backup. This will include the updated installer with the correct language strings inside the backup archive.

If you can't take another backup, there's a workaround for that, but it's a little complicated so let's try the easy path first.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 06 September 2018 10:42 CDT

danielneukom

Hi and thank you very much.

Do i update ANGIE by installing the latest version of Akeeba? I already did install 6.2.1 which is the latest release, i think. Or is it something else i have to do?

Friday, 07 September 2018 03:24 CDT

tampe125

Yes, you update ANGIE by installing the new version of Akeeba Backup.
However ANGIE is stored inside your backup archive when you take a backup. This means that if you want to use the new version of ANGIE you'll have to take another backup. Installing the new version of Akeeba Backup won't update the installation script already stored in previous backups.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 10 September 2018 11:46 CDT

danielneukom

Thank you. The restoring process on the webserver with Kickstart ist now working fine. I'm still having troubles trying to extract a backup with the eXtract Wizard, but that's not important anymore, as Kickstart is workin.

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