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Description of my issue:
Hi There,
I am at this point just seeking Akeeba's input at present to a rather large headache, that not just I am having but no doubt anybody who is working towards EU General Data Protection Regulation (GDPR) compliance, whilst utilising Joomla for the website source and it's various 3rd party extension providers, such as Akeeba.
I am mindful that I don't want to waffle and make this opening ticket too long, so will presume that you guys have some / good knowledge of the impending GDPR from May 25th 2018.
One of the principles is the 'Right to Erasure' otherwise known as the 'Right to be Forgotten' and this has got me seriously concerned at present.
Of course, I utilise Akeeba Backup via CRON, that utilises the .JPS encrypted format and then the backup archive is transported to my Amazon S3 account for safekeeping, employing various Amazon S3 security features also, whilst the data is at rest with them.
So here is the problem and I can't be the only one but need to hear from Akeeba in as technical sense as possible, as I will likely need to include the answer into my site / company's GDPR Policy, dependant upon the answer of course.
[*] I receive a 'Right to be Forgotten' request from a 'Data Subject'.
[*] I implement this request on a given day and time and action it.
[*] This is quite easy to do with the couple of plugins that I'm utilising to facilitate various GDPR related functions, as nothing is built-in to Joomla core for this, as yet.
[*] My site continues to backup with Akeeba and on our schedule is every 30mins.
[*] Say 7 days have lapsed since the previous RTBF request was actioned and completed.
[*] Now my website suffers a malfunction and I need to restore from a previous backup.
[*] The backup is actually one that contains the previous 'Data Subject(s) Personal Data', who wished to no longer be identified in ANY of our systems or processes.
[*] If I restore this hypothetical website data backup and from this particular archive, it will of course also restore the previous RTBF Data Subject(s) and their data.
[*] I could consider trying to locate, dissect and ultimately delete this particular (or any others in the same time frame) Data Subject(s) data again but this is of course likely going to be a hugely tedious and time consuming process.
[*] The main technical issue with the above as I understand it, is that this could have a real negative effect on the underlying stability of my now restored website and data, that utilises the freely open source Joomla Content Management System (CMS), beyond the restore period.
Appreciating that this is very much a grey area at present, as there is still no official line from either the EU or our (UK) Information Commissioner's Office (ICO) on this very issue.
Therefore, would I be correct in assuming, that there is nothing built-in to Akeeba Backup Professional, that can actually make the above kind of use case much simpler and stable?
I look forward to your incredibly important clarification on this matter in due course.
Regards,
Rob