Support

Akeeba Backup for Joomla!

#28981 Akeeba Backup for Joomla Version 2.528

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by dlb on Wednesday, 10 January 2018 23:20 CST

Tuesday, 09 January 2018 16:33 CST

mortk1
Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I am running Joomla version 2.,5.28 on several of my client websites and am using the Akeeba Backup Core 4.74 to back them up. Do you offer a later version of Akeeba Backup that will work with Joomla version 2.5.28?

Tuesday, 09 January 2018 22:09 CST

dlb
Version 4.7.7 is the last version to support the Joomla! 2.5 series. You can find that version here: https://www.akeebabackup.com/download/akeeba-backup/4-7-7.html.

I feel obligated to give you the "Joomla! 2.5 is no longer supported by the Joomla! project and is badly out of date and insecure" lecture.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Wednesday, 10 January 2018 20:04 CST

mortk1
Thanks very much!

Wednesday, 10 January 2018 23:20 CST

dlb
You're welcome!


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!