Akeeba Backup for Joomla!

#28698 Backup fails "incorrect file format"

Posted in ‘Akeeba Backup for Joomla! 4 & 5’

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Environment Information

Joomla! version

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PHP version

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Akeeba Backup version

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Latest post by on Wednesday, 06 December 2017 17:17 CST

Saturday, 04 November 2017 14:57 CDT

ttrietsch

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
Backup always worked. Suddenly it aborts on DB saving
" Incorrect file format 'XX_admintools_log' SQL=SHOW CREATE TABLE `XX_admintools_log`

Monday, 06 November 2017 02:20 CST

tampe125

Hello,

this means that such table is corrupted.
You can try to exclude it from the backup or (even better) get in touch with your host and ask him to take a look.
Sadly that's a kind of high-privilege operation that only your host support can do.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 06 December 2017 17:17 CST

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2017-12-06 17:17 CST

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