EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
Hi:
I moved a site from Bluehost to Hostgator, and Akeeba Backup 5.6.0 now stalls before executing the second step (Embedding the installer). After the first step (Initialising backup process), the time for last server response just keeps ticking the seconds away.
I did run the Configuration wizard to reconfigure Akeeba for Hostgator. (Akeeba works perfectly on other sites I have running on Hostgator.) I also created a new profile and configured it, but it did the same thing. Likewise, it stalled after I reinstalled Akeeba (without first uninstalling it).
I've attached the (short) log file. Thanks for your help!