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Akeeba Backup for Joomla!

#28436 Cannot Backup

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Saturday, 14 October 2017 17:17 CDT

Wednesday, 13 September 2017 19:29 CDT

CCT27
Hi

I have just had a problem backing up my website, error is:

Akeeba\Engine\Dump\Base :: Database Error: Table 'hidden_dbname.pref3_db_profiles' doesn't exist SQL=SHOW CREATE TABLE `pref3_db_profiles`

I have tried reparing database via admintools and cpanel, but perhaps it cannot repair something that "doesn't exist".

I did a backup a few days ago and all was ok. I have since only added 1 extension "JSN Imageshow" and edited a few articles. I then updated Akeeba Backup and installed admintools.

Log is attached if you can please help me understand what I need to fix. The website still works ok so there is no panic.

Regards
CT

Thursday, 14 September 2017 01:12 CDT

nicholas
You will need to contact your host. Something is going wrong with your database.

As a temporary measure to only back up your site's tables you can use a RegEx filter. Go to Akeeba Backup, RegEx Database Tables Exclusion and create a new "Exclude a table" filter. Give it the following content:
!/^#__/

Save the filter (checkmark) and retry backing up. If your main site's tables are not corrupt yet the backup will go through. If it doesn't, well, I hope you have a recent backup?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 14 October 2017 17:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2017-10-14 17:17 CDT

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