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Akeeba Backup for Joomla!

#28196 Backup fails - Timeout while backing up Error

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by lmbhssp on Tuesday, 01 August 2017 01:20 CDT

lmbhssp
Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
The backup constantly fails when trying to upgrade Joomla to v3.7.4 with the Joomla upgrade component or even when I try to run it idependantly.
It used to work perfectly but for reasons I did not understand yet stopped working (I can't remember exactly when, sorry)

- I read all the threads I could find on this: no luck with any of the suggestions that I tried
- Host Liquidweb
- ALICE LOG analyser ran but none of the suggestions seemed to fix the error

Thanks for your help

Franck

lmbhssp
Sorry Akeeba backup version is 5.4.0 Pro

lmbhssp
OK apologies I fixed it: php memory limit was set to 32M for some reason... Changed it to the default php value of 128M and the backup was fine...

Sorry for crying wolf...

Support Information

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