Support

Akeeba Backup for Joomla!

#28173 How to Enable Backup on update

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by user85521 on Wednesday, 26 July 2017 16:45 CDT

user85521
Hello,

How to Enable Backup on update? It's not automatly.
In plugin manager, i don't see System - Backup on Update.
But in /plugins/system/backuponupdate, i have the files.

Thank You

Nicolas

nicholas
Akeeba Staff
Manager
Try searching for backup on update in the plugins manager. If the plugin doesn't show up try installing Akeeba Backup again, without uninstalling it before or in between.

IMPORTANT! I see you are French. If you had installed a French language pack for our software before February 2017 (when we discontinued them) the plugin will NOT be listed with its English name but with its French name. I have no idea what is the French name :( That was another factor in our decision to discontinue translations: they make it impossible to provide documentation and support unless you switch your backend language to English. So just log out of your site and when logging back in select English as your language. I'm pretty sure the plugin will now show up.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user85521
Thank you

The name in French is very differente.
"Système - Sauvegarde avant mise à jour"

I have enable the plugin

Nicolas

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!