Akeeba Backup for Joomla!

#27994 Folder Permission and Owner

Posted in ‘Akeeba Backup for Joomla! 4 & 5’

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Environment Information

Joomla! version

n/a

PHP version

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Akeeba Backup version

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Latest post by on Saturday, 22 July 2017 17:17 CDT

Thursday, 22 June 2017 01:15 CDT

user91030

Hello,

I Restored Akeeba Backup, I am trying to install New version of Falang Extention, but I am getting error " Warning Copy file failed"

I tried to check the falang existing folder and saw there is 2 Folders which has no Owner, And Folder Permission is 755 but no Owner, and some folders showing "33" owner, How we can fix this ? Check screenshot.

I tried to fix permission using Akeeba Admin Tool Professionals but its not fixed

Thursday, 22 June 2017 01:46 CDT

tampe125

Hello,

this means that there's a permission issue on your server, you have to contact your hosting and ask him for help.
In the meantime, you can try to enable Joomla FTP layer inside the Global Configuration, sometimes it works around this kind of issues.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 22 June 2017 02:20 CDT

user91030

Hello,

I fixed the Owner issue, but still I am getting error same, Any hint ?
I am using Digital Ocean Server and I dont have FTP there, I have SFTP only

Thursday, 22 June 2017 02:32 CDT

tampe125

Again, you should get in touch with your host, since that issue is not caused by any Akeeba software, but there's something in your host configuration.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 22 July 2017 17:17 CDT

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system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2017-07-22 17:17 CDT

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