Akeeba Backup for Joomla!

#27812 problem installation Akeeba pro

Posted in ‘Akeeba Backup for Joomla! 4 & 5’

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Environment Information

Joomla! version

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PHP version

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Akeeba Backup version

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Latest post by on Sunday, 18 June 2017 17:17 CDT

Friday, 19 May 2017 02:22 CDT

[email protected]

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
I want upload AKEEBA Bakup pro 5.2.5 to 5.4.0 (com_akeeba-pro.zip) from "upload package file but i have an installation error (copy file failed).

Thank you

Alerte

Copy file failed
×
Erreur

Composant : erreur à l'installation

Friday, 19 May 2017 02:36 CDT

tampe125

Hello,

this usually means that you have a permission issue.
You should contact your host and ask him to review your site permissions; in the meantime you can enable the FTP layer inside Joomla Global Configuration, that should fix your issue for the moment.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 18 June 2017 17:17 CDT

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2017-06-18 17:17 CDT

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