After updating Akeeba backup to 5.3.4 there is a blank page with error '0 - Call to undefined method FOF30\Platform\Joomla\Platform::getSessionVar()' and all site is blocked with the same page. Could you please help me to solve this? best regards
#27798 FATAL error on both site sides
Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information
Joomla! version
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PHP version
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Akeeba Backup version
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Latest post by Smartoweb on Thursday, 18 May 2017 11:48 CDT
Thursday, 18 May 2017 11:20 CDT
Smartoweb
Thursday, 18 May 2017 11:27 CDT
nicholas
Akeeba Staff
Manager
Joomla! seems to have forgotten to copy some of the updated files when installing the update. It is a bug in Joomla! that dates back to Joomla! 1.5.5. Nobody has fixed it and we are unfortunately not allowed (on pain of being unlisted from the Joomla! Extensions Directory, actually) to provide our own installer to prevent our clients from being bitten by Joomla's bugs. Let's work around that issue.
After that you can log back into your site's backend. Then please try installing Akeeba Backup 5.4.0 again, without uninstalling it before.
- Extract the ZIP file of Akeeba Backup.
- Find the lib_fof30.zip file inside it.
- Extract the lib_fof30.zip.
- Copy all the files from the fof folder into your site's libraries/fof30 folder. WARNING! DO NOT copy the files into your site's fof folder.
After that you can log back into your site's backend. Then please try installing Akeeba Backup 5.4.0 again, without uninstalling it before.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Thursday, 18 May 2017 11:48 CDT
Smartoweb
Great! and thanks.