Akeeba Backup for Joomla!

#27762 Restore.php file no permission when restoring page

Posted in ‘Akeeba Backup for Joomla! 4 & 5’

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Environment Information

Joomla! version

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PHP version

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Akeeba Backup version

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Latest post by on Thursday, 15 June 2017 17:17 CDT

Tuesday, 16 May 2017 06:26 CDT

Chigolo

Hello,

I want to restore my page with a backup from yesterday and I'm getting the following issue:

"Das Entpacken ist fehlgeschlagen

Das Auspacken der Sicherungsdatei ist fehlgeschlagen.
Die letzte Fehlermeldung lautet:

AJAX Loading Error
HTTP Status: 403 (Forbidden)
Internal status: error
XHR ReadyState: 4
Raw server response:
Forbidden

You don't have permission to access /administrator//components/com_akeeba/restore.php on this server."

Tuesday, 16 May 2017 07:29 CDT

tampe125

Hello,

I think you have a permission issue on your site, you should contact your host and ask him to review the permissions to such file.
If you are in a hurry, I can connect to your site and try to fix that, but most likely that's something that only your host can do.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 16 May 2017 07:56 CDT

Chigolo

Allright, thx.

Thursday, 15 June 2017 17:17 CDT

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2017-06-15 17:17 CDT

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