Support

Akeeba Backup for Joomla!

#27687 No post-processing field

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Tuesday, 06 June 2017 17:17 CDT

Friday, 05 May 2017 17:41 CDT

phieufbk
Hello!

Description of my issue: I want to backup to my cloud (Dropbox and Google Drive), but I don't see Post-processing field anywhere:
http://www.openscreenshot.com/HkGaTO91b

Could you tell me why?

Best regards,
Phan Phieu

Saturday, 06 May 2017 03:31 CDT

nicholas
Unfortunately the screenshot doesn't help since it shows an irrelevant part of the configuration page. The Post-Processing field is further up that page. If the field doesn't appear please make sure that you have installed Akeeba Backup Professional. The free of charge Core version does not have the features of the Professional release and of course lacks that field.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 06 May 2017 05:49 CDT

phieufbk
Hello Nicholas!

Ofcouse, AkeebaBackup 5.3.4 Professional.
I have reviewed, did uninstalling and install again AkeebaBackup 5.3.4 Professional. Now I see the post-processing field in the configuration screen, and I can choose Google Drive for my backup.

Thank you!

Best regards,
Phan Phieu

Sunday, 07 May 2017 14:18 CDT

nicholas
You are welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 06 June 2017 17:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2017-06-06 17:17 CDT

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!