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Akeeba Backup for Joomla!

#27525 Dropbox settings are not all showing up in Configuration

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Saturday, 13 May 2017 17:17 CDT

jckinsey
I noticed that my dropbox transfer was not working.
I logged into the site and updated the akeeba software as well as Joomla.

When I go to the Configuration settings, the only boxes showing up for Dropbox are the folder and token. The Secret token and user ID are missing.
I tried uninstalling Akeeba and reinstalling it to try and clear the settings and make sure the files were all updated.

I am seeing the same issue. If I try to click on the Step 1 button, it takes me to the Dropbox screen, but nothing happens when I tell it to authenticate the site. The Akeeba screen never changes. I have several other sites that work just fine with the same information I thought was set up on this site.

tampe125
Akeeba Staff
Hello,

I just tried to install the latest version on a test site and everything seems working fine.
Can you please attach a screenshot of the settings you can see?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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