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Akeeba Backup for Joomla!

#27478 Backup with Google drive creates empty directories

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

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Environment Information

Joomla! version
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PHP version
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Akeeba Backup version
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Latest post by nicholas on Tuesday, 04 April 2017 07:16 CDT

Tuesday, 04 April 2017 04:30 CDT

wilbert1973
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I have created a profile which create a full backup and send it to my google drive acount.
It is working fine.

Only thing is there will be directories created every time a new backup is created.
See attachment

Is there is something to forcome this?
Wilbert Schaapman

Tuesday, 04 April 2017 05:23 CDT

tampe125
Hello,

do you have to Google Client open when taking the backup?
If so, can you please try to close it and retry taking the backup? I suspect there's some kind of conflict, causing the empty directory

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 04 April 2017 06:12 CDT

wilbert1973
It isnot related to an open google client.
as these backups are created by night, when my computer is down..
Wilbert Schaapman

Tuesday, 04 April 2017 06:30 CDT

nicholas
Look at the folder timestamps. The folders are created between 8:30 and 9:00 am when you are very likely to be turning on your computer. The backup is uploaded at 2 a.m. The issue seems to be unrelated to the backup itself - the upload can't take 6-7 hours (7Kb / second, about the speed of 1990s dial-up connection). Do you usually log in to your computer around 8:30 to 9:00 a.m.? Which application do you run? Do you run any scripts / automated tasks?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 04 April 2017 06:34 CDT

wilbert1973
Yes i normally login at 8:30-9:00
the backup is created by (watchfulli automated backup schedule)
Wilbert Schaapman

Tuesday, 04 April 2017 07:16 CDT

nicholas
Well, approach this reasonably. The event that causes the folder to be created is linked to you logging into your computer between 8:30 and 9:00 am, not with the backup which is taken at 2 a.m. I don't know what it is, but it's hours after the backup has finished.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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