Support

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I have cron jobs automated successfully on new versions of Joomla and Akeeba Backup. I cannot find the equivalent path to the directory as referenced in this cron line.

/usr/local/bin/php /home/domain_name/public_html/cli/akeeba-backup.php

It must be the akeeba-backup.php file I'm looking for.

Thank you.

Duane Mitchell

That version was before the /cli folder was used. Dinosaurs still roamed free then.

Let's try

/home/domain_name/public_html/administrator/components/com_akeeba/backup.php

I think that's the equivalent file to the modern akeeba-backup.php.

That is the correct path to that file but I'm getting what seems to be a permissions error.

Could not open input file: /home/domain_name/public_html/administrator/components/com_akeeba/backup.php

The permissions are 644. That should work. The enclosing directories are 755.

It's like working on an antique car.

Been there, done that. My first car was older than I was by four years. :-)

Yes 644 should be fine, are you running Admin Tools on this site? You need an exemption in .htaccess to run that file if you're using .htaccess Maker.

Yes, I am running Admin Tools. I created a .htaccess using the Maker tool. I now have this line:

RewriteRule ^administrator\/components\/com_akeeba\/backup\.php$ - [L]

That did not help.

I'm more comfortable on the .htaccess Maker end, the actual .htaccess file is black magic.

You need to put

/administrator/components/com_akeeba/backup.php

in the "Allow direct access to these files" field. Each file goes on a new line if there is already something there. In that field, you only need the path from the root of the site, not the full path.

If that's not it, we're going to have to check the server error log to see if it gives us any clue about what's blocking access to that file.

I have the correct line entered. I looked at the logs and I don't see anything but I really don't know where to look. If this interests you and if you know what to look for and it's not too much trouble then OK. Otherwise this old site is taking too much time. I'm happy just to move on.

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.