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Akeeba Backup for Joomla!

#27319 Akeeba Backup doesn't reserve the whole site

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
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Latest post by on Thursday, 13 April 2017 17:17 CDT

Sunday, 12 March 2017 17:26 CDT

maks_melya
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue: Akeeba Backup doesn't reserve the whole site - see logs

Monday, 13 March 2017 03:44 CDT

tampe125
Hello,

first of all try to apply a part size of 10Mb. You can find such option in Configuration page, under Archive Engine settings.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 13 March 2017 11:48 CDT

maks_melya
pls can you tell me where I can find Configuration page? In Akeeba backup? or in joomla? can you show me print screen?

Monday, 13 March 2017 11:52 CDT

tampe125
In Akeeba Backup configuration page.
You can find it when you open Akeeba Backup component.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 13 March 2017 12:24 CDT

maks_melya
The same problem. Akeeba backup reseves the site up to 74 % and stoping.

Monday, 13 March 2017 12:45 CDT

dlb
Davide is gone for today but I think he will want to see an updated backup log to see if that change made any difference.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Monday, 13 March 2017 13:50 CDT

maks_melya
see attached file pls with log

Monday, 13 March 2017 13:52 CDT

maks_melya

Monday, 13 March 2017 23:18 CDT

maks_melya
Morning! Why doesn't your Akeeba Backup component work? I need to decide that problem ASAP. Or pls back my money.

Tuesday, 14 March 2017 02:39 CDT

tampe125 
INFO    |170313 20:33:33|Part size (bytes)  :2147352576

As I previously wrote:
first of all try to apply a part size of 10Mb. You can find such option in Configuration page, under Archive Engine settings.
If it still fails, try to exclude the folder /home/russpl01/.cagefs/tmp from your backup. You can find more details on that here: https://www.akeebabackup.com/documentation/akeeba-backup-documentation/exclude-data-from-backup.html#files-and-directories-exclusion

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 13 April 2017 17:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2017-04-13 17:17 CDT

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