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Akeeba Backup for Joomla!

#27299 Backup fails, files too big

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
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Latest post by on Saturday, 08 April 2017 17:17 CDT

Thursday, 09 March 2017 02:42 CST

user89828
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

When I try to run my backup without any post processing, it works fine. However when I try to ftp the backup to an ftp server I get an error saying that files too big eventhough they are only around 10-15 megabytes.

ALICE Error output:

Large files issues
Error

The following files are too big and can cause backup issues:
File: /joomlatools-files/docman-files/documents/course-material/bac-course/BAC course 2017.pdf 15.66 Mb
File: /joomlatools-files/docman-files/documents/course-material/kick-off-meeting-2016-oct-11-13/Photos.pdf 10.14 Mb
File: /joomlatools-files/docman-files/documents/photos/kick-off-meeting/Photos.pdf 10.14 Mb
File: /joomlatools-files/docman-files/documents/official-documents/consortium agreement Final and signed EGDE.pdf 17.76 Mb
Please try excluding these files using the Files and Directories Exclusion feature or delete them if you are sure you don't need them on your site.

Hopy you can help.

Thursday, 09 March 2017 02:59 CST

tampe125
Hello,

looking at your log you are creating archives of 100Mb and upload them.
Most likely you are getting a timeout during the upload because they're too large, please try to lower the part size to 20Mb and try again; if it still fail, lower it to 10Mb.
That should do the trick.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 08 April 2017 17:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2017-04-08 17:17 CDT

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