Akeeba Backup for Joomla!

#27241 Akeeba hangs on provider YourHosting

Posted in ‘Akeeba Backup for Joomla! 4 & 5’

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Environment Information

Joomla! version

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PHP version

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Akeeba Backup version

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Latest post by Vigalom on Friday, 03 March 2017 03:54 CST

Friday, 03 March 2017 03:20 CST

Vigalom

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Backup on YourHosting hangs. I have two sites at this comapny to backup. Both don't work.

/home/promtrade.nl/public_html/media/editors/codemirror/mode
74%
Last server response 2111s ago

Attached the log file.

Friday, 03 March 2017 03:40 CST

tampe125

Hello,

I think the main issue is trying to backup the folder named webstat. Usually this folder holds your site stats generated by your hosting and has special access permissions.
Please try to exclude it from your backup and try again, it should fix your issue.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 03 March 2017 03:54 CST

Vigalom

Yesss!
That was the problem.

Thanks a lot!

Jan

Support