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Akeeba Backup for Joomla!

#27235 killed update

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Sunday, 02 April 2017 17:17 CDT

Thursday, 02 March 2017 14:04 CST

rmurray525
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:


I know this may be outside of the support but I thought I would at least try.
I am working to upgrade several sites. Today was a Joomla 2.5 site
All was fine and backed up. However, in the upgrading I missed a plugin that caused a fatal crash. I tried going in the logs and couldn't find the correct line to try and turn it off so I could un-install.
I decided to try restoring my backup. Now it is still further dead...

Any thoughts, suggestions, advice (besides not to do that again...haha)

Friday, 03 March 2017 02:20 CST

nicholas
The problem is like something we've helped with several times in the past, mostly in the Three Big Upgrades (1.0 to 1.5, 1.5 to 1.6/1.7/2.5 and 2.5 to 3.x). When your backup is a different version family than the currently installed version you cannot restore the backup directly on top of your site. For example, you cannot restore a Joomla! 2.5 backup on top of a Joomla! 3.x site. You can neither restore a Joomla! 3.x backup on top of a Joomla! 2.5 site. This is a corollary of how Joomla! detects and loads its core files. Mixing files from different version families causes the whole thing to come crashing down in flames.

The solution is a leap of faith of sorts. Make sure you have kept several copies of your backups before doing anything! Then you need to delete all your site's files and folders. Now you may restore the backup and it will work just fine.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 02 April 2017 17:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2017-04-02 17:17 CDT

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