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Description of my issue:
hi akeeba
love your products and use them on all my reseller sites

i have recently moved hosts from site5 to inmotion hosting and it has had quite an impact on the time a backup takes to make

for example in the old hosting environment
backup taken - Backup taken on Monday, 02 May 2016 23:59 took 1:42 seconds (nice!)
post move the same backup
Backup taken on Sunday, 04 December 2016 09:19 took 17:41 and that seemes to be the average time for this sites backups now (just 280mg) i have some big sites 1.5 gig that now take a couple of hours to backup

can you give me any tips or tricks to help please

thanks

I see a couple of things you can do to improve the speed of the backup:

1. Run the Configuration Wizard again. The new site may require new settings.
2. You have a Joomla! update file in the root of the site. It isn't taking up much time, but it's all wasted time.
3. Use the jpa archive format, the zip format requires calculation of CRC value for each file and it is VERY slow.

Thanks for the reply,
I ran the configuration again
the update folder does not exist anymore
i use jpa

just did another backup - 20:36 - 386.54mb
still very slow - what should i try next?

thanks

Your "fast" backup is significantly smaller than your "slow" backup. Something changed in the site. Unfortunately, there is no easy way to compare the files contained in the archive. There are no "large files" warnings in either file, so a backup archive didn't slip into the second backup, for example. The only way to find the difference is to extract both archives locally and use a file comparison utility to see the difference.

Thanks Dale,
i agree that there is a difference in size - the first two - i wanted to show you side by side comparison backups which was back in 2016 since then the site has grown about 100mg.

the speed issue has effected all my sites backups time (across all 40+ re-seller sites)
as mentioned my larger sites now take 4 hours (they used to take about 40 minutes

i was hoping there might be an explanation - its obviously something to do with the new hosting environment?
20 minutes still seems like a long time for a 380mg backup?

if you think i could tweak any other settings please let me know ;-)

In versions since 5.2.0 the backup engine is actually about 30% faster than the previous versions. It seems your slow down is at least partially host related. You can reduce the minimum execution time in Configuration, but the Wizard should have set that to an optimum value for your environment. I'm sorry, I don't have much magic for you beyond that.

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