Support

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue: I have tried everything I can think of as well as read through all the information on this site. Honestly, I know this is something simple. But, I can't figure it out. I have attached a few screen shots of settings that may help. I still have the development site up and working, so not a big deal about loosing data. However, I need to get this up and running as soon as possible. Do you have a service where you can login using "Team Viewer" or something similar and allow me to pay someone for help?

The development site is located at: golfwars.com
The new website is located at: ncappraisalinstitute.org

Have I read the related troubleshooter articles above before posting? YES
Have I searched the tickets before posting? YES
Have I read the documentation before posting (which pages?)? YES AND WATCHED THE VIDEOS
Host: Goddy Cpanel
Kickstart version used to extract the backup: (latest stable copy)

You need to manually create the database and database user before you do the restore. The restore script does not have sufficient rights to create a database, only to restore tables and data to an existing database. That's the usual "gotcha!" when you can't connect.

Dale,

Thank you for your recommendation. I did manually create the database in cpanel (MySQL Databases) and utilized the information during the setup. Is there a service where someone would be willing to assist with the setup?

Thank you for your prompt response.

Disregard this. I needed localhost:3306

Thank you guys and you have a great product.

I'm glad you got it working!

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